Sr. Client Manager/HRIS Specialist
Direct Phone: 443.773.4101
Direct Fax: 410.773.4158
Toll Free: 800.677.7887
Email Address: mcolburn@psafinancial.com
Professional Background
Meredith Colburn joined PSA in 2003. As a Sr. Client Manager, she oversees all aspects of the benefits life cycle including new client implementation, relationship management, open enrollment planning, communication coordination, vendor implementation, and vendor management.
In addition to her Client Management role, she is also PSA’s in-house HRIS Specialist with a focus in Benefits Administration. Throughout her tenure with PSA, she has held a variety of roles which have allowed her to gain knowledge of a numerous of HRIS platforms. She is now a key resource to clients and colleagues, assisting with the vetting and selection of HRIS platforms, working alongside the service team with vendor implementation, auditing, system testing, and coordination between payroll and benefits administration.
Education
Meredith graduated in 2003 with a BA in Psychology from Wesley College in Dover, DE. She is licensed in Life and Health insurance and is a certified Voluntary Benefits Specialist (VBS) and Group Benefit Disability Specialist (GBDS).
Business/Customer Service Philosophy
“My goal is to establish a strong relationship with clients. I use a transparent approach that has earned trust from my clients. From an HRIS perspective I strive to make sound recommendations leaving clients confident in the platform decision they have made.”
